Privacy Policy
At The Natural Soap Hub, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect:
– Personal Information: When you place an order, we collect certain personal information such as your name, email address and shipping address details. This information is necessary to process your order and deliver the products to you.
2. Use of Information:
– Order Processing: We use your personal information to process and fulfil your orders, including shipping.
– Communication: We may use your email address to send you order confirmations, updates, and promotional offers. You can opt-out of receiving marketing emails at any time (Mailchimp: https://www.intuit.com/privacy/protect-your-privacy)
– Analytics: We may use usage data to analyse trends, track website performance, and improve our products and services.
3. Data Security:
– We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
– We use a third party payment processor (Stripe: https://stripe.com/gb/privacy-center/legal) to process your payments, and we do not store your payment information.
4. Third-Party Disclosure:
– We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.
5. Cookies:
– Our website may use cookies to enhance your browsing experience and provide personalized content. You can disable cookies in your browser settings, but this may affect the functionality of our website.
6. Children’s Privacy:
– Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
7. Changes to Privacy Policy:
– We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website.
By using our website or purchasing our products, you consent to the terms of this privacy policy. If you have any questions or concerns about our privacy practices, please contact us info@naturalsoaphub.co.uk.